At Vacento, we aim to provide you with the finest shopping experience. If for any reason you're unsatisfied with your purchase, here’s what you need to know:

Eligibility for Returns:

• Items must be unworn, unwashed, and in original packaging.
• Returns must be initiated within 7 days of delivery.
  
• Refund amount will be credited to back to the source account within 7 days.
• Clearance sale items are non-returnable.
• The return process is initiated via email at vishal@vacento.com, and you must provide proof of purchase.

Return Process:

• Once we receive the return request, we will send you instructions for returning the item.
• Vacento will bear the return shipping cost.
• Upon receiving the returned product, it will be checked by our quality assurance team.
• If the product fails to meet the return conditions (unworn, unwashed, and in original packaging), it will be returned to you at your expense. 

Damaged or Incorrect Items:

• In case of a missing, wrong, or damaged product, please contact our customer care team within 72 hours of delivery.
• For such instances, we will ensure a prompt resolution.

International Orders:

• Unfortunately, international orders are not eligible for any returns or exchanges.

Exchange Policy:

• If you wish to exchange a product, it must be returned within 7 days of delivery.
• The item must be in unused condition, in its original packaging, and with proof of purchase.